F.A.Q. (All may not apply to existing customers) Q. I want to have my house decorated, what do I need to do? A. Go to our Contact Us page and either send us an email or call us requesting a free estimate. We will come out and go over our ideas with you and submit a proposal to you within a day or two. Q. How much does it cost to have my house professionally decorated? A. The price will vary by difficulty and size, but typically our quotes start around $1,000 with a minimum quote of $500. We require a 50% deposit prior to any work being performed and the remaining balance paid before the lights are removed. We accept checks or cash. Q. Do I need to buy any lights, cords etc? A. No, we will provide everything you will need to create the display from the lights to the timers to turn the lights on and off. Q. I have my own lights and cords; can you just use the ones I have? A. Our goal is to provide the highest quality possible to our clients, and the only way we can ensure that is by using all of our own materials. Specialty items however we will install for you as long as we are informed during the estimate. Q. Do you use new lights every year? A. We are using all new lights for both new and existing clients, this is to ensure a high quality display and that the lights will work properly throughout the year. Q. Do your quotes include buying or renting the materials from you? A. All of our new quotes will include setup and takedown, and all the necessary materials. We will provide all new mini lights at the beginning of each year and will use all of our own cords and timers for the display. When we remove the display, we will cut down the mini lights and take everything else back with us, so you will be renting them for the season. Q. Will I have enough outlets/power for the display? A. During our free estimate we will investigate what outlets you have and if we feel there will be a power problem, we can either design the display around what you have available or recommend a licensed electrician to make sure there will be enough power. Q. How much does it cost to have my house professionally decorated? A. The price will vary by difficulty and size, but typically our quotes start around $1,000. We require a 50% deposit prior to any work being performed and the remaining balance paid before the lights are removed. We accept checks or cash. Q. When do you start setting up the lights and taking them down? A. We work with the customer to get a date that works for both setup and takedown. We begin setting the lights up starting in early November and continue mid December. We start taking down some lights days after Christmas until late January depending on the customer’s preference. Q. There is snow on the ground/roof can you still set up my lights? A. We are a weather dependant company, but will make every attempt to decorate your house as we had originally quoted. If there are unsafe working conditions we will reschedule the appointment if the conditions change. Q. Are you insured? A. Yes we have a million dollar liability policy and can provide proof of insurance if necessary. Q. What happens if there is a problem after you install the lights? A. We will do whatever we can to ensure your display is working for the entire holiday season. If something does break, we try to repair it within 24-48hrs at no charge. Repairs because of weather, animals or acts of god may not be covered. Q. Why should I choose your company over the other companies out there? A. There are many reasons why you should choose us for your decorating needs. We have specialized in Christmas Light installations for over 13 years.